Illustrative handover
Website enquiry captured
Example customer · brake noise · Ford Fiesta
Preferred time request
Example customer · annual service · VW Transporter
Reviewable
No enquiry lost in the rush.
One shared view
Customer, vehicle, and job context.
Your call
Mechanics approve the next step.
Why I built CrankMend
I built CrankMend because I know how difficult it can be to run a mobile mechanic business while also trying to keep on top of enquiries, customers, quotes, bookings and messages. When you're working on cars, you don't have time to constantly stop and organise everything around the job. CrankMend was built to make that side of the business simpler — keeping the admin organised so you can spend more time doing the work.
The mechanic manages the work. CrankMend manages the admin.
The workflow
From first enquiry to completed job.
A mechanic-controlled workspace for the moments your workshop is at full stretch.
Catch the enquiry
Website enquiries land in one record with customer and vehicle details for your team to review.
Qualify the job
Manage WhatsApp follow-up, estimates, and quotes in context, with the mechanic deciding what to send and approve.
Book the right slot
Keep booking requests and calendar entries together; a mechanic confirms the appointment before it is committed, then completed jobs stay in the history.
You keep the keys. CrankMend keeps the queue moving.
It is not another system asking your team to become a call centre. It keeps enquiries, follow-up, and workshop records together while your team decides what to send, what to quote, and which appointments to confirm.
A mechanic-controlled record of enquiries, customers, and vehicles
WhatsApp follow-up, estimates, quotes, and booking decisions in one workspace
A shared calendar and completed-job history your team can review
Ready when you are
Let’s put more of your good work in the diary.
Tell us how your garage handles enquiries today. We’ll show you where CrankMend can take the pressure off.
contact@crankmend.com